Environmental & Sustainability Policy
Making Tourism Better - Together
A Statement of Our Intent
At Encounter Walking we work hard to provide sustainable and ethical walking holidays. We have a responsibility to do whatever we can to make the world a better place for future generations.
Travel is a privilege. It offers the opportunity to discover the world, to make new connections and learn new things. But with this privilege comes a responsibility to do our best to protect our world, support all who live on it and consider our impact on it.
In The Office
As part of our commitment to improve our world we are working hard to minimise our own impact on the environment. The team here at Encounter Walking Holidays are committed to environmentally responsible working and everyone is encouraged to consider the environment in all working practices and to make suggestions for improvement.
Office Practices
- ✓Working from home is supported to save resources used on journeys to work
- ✓All lights, computers and heaters are switched off when the office is unoccupied
- ✓Our office is in a modern building with insulation to reduce energy wastage
- ✓We have no single use cups and use fair trade products
- ✓We are working to ensure staff pensions are placed into ethical investment funds
- ✓We have a named compliance officer responsible for monitoring sustainability goals
Materials
- ✓We have moved to paperless working, striving to remove paper entirely
- ✓All glass, paper, plastic and cardboard is recycled using local facilities
- ✓All our information is held on our website - no brochures produced
- ✓Leaflets are printed on recycled paper
- ✓Printed materials are sent using recycled eco-friendly packaging
- ✓All communications with customers are by email unless otherwise requested
Responsible Travel
We know most of our customers want to have a positive impact on the places they visit while minimising the impact on the environment. Our holidays by definition are focused on the most sustainable mode of transport there is – walking.
“Take nothing but photographs and leave nothing but footprints.”
Responsible Walking
We issue our walkers with the latest maps and guidebooks to ensure they are well informed about the area and the route and are less likely to wander off the trail and damage the wider infrastructure.
When walkers have finished we ask them to donate their guidebooks and maps so they can be used again by passing them to second hand bookshops or donating them to accommodation providers.
We provide all walkers with an up-to-date detailed itinerary covering issues on the path including diversions due to erosion or warnings to be careful in fragile parts of the paths.
Our Walkers Information Guide covers respecting the Environment by following the Countryside Code, the equipment required, realistic expectations of local accommodation and much more.
Water Bottle Refills
We encourage walkers to reuse water bottles. On the trail we encourage the use of water refill stations. Refill.org.uk is an app which can be used to find out where to refill bottles and we are supporting wider schemes on the trails we use, to help reduce single-use plastic bottles.
Getting To and From Our Walks
We encourage travellers to arrive by public transport wherever possible. Not only is this better for the environment but it helps local people as well by keeping local services operating that we can all use.
Rail To Trail
We offer Rail To Trail walks which reduce the carbon footprint over cars or planes.
We know that when coming from overseas it is difficult to avoid flying. But for those coming from Europe there are other options you might want to consider such as the Ferries and Eurotunnel. You can read more on the Flight Free Journey Planner.
In the walking areas we help walkers to use the local public transport where it is available and we make that information available in our itineraries. We encourage walkers to use bus and train options where these exist instead of taxis which have a much higher cost to the environment.
Accommodation Policy
We don't use Airbnb accommodation or Booking.com private hosts for our walkers.
Airbnb accommodation is not subject to the same regulatory requirements as registered B&Bs and hotels. Currently there is no requirement in England to register an Airbnb property with the local authority.
On a society level, the huge expansion in Airbnb properties has led to a shortage of longer term housing available to let to local people and driven up rental prices in a phenomenon now known as the "Airbnb effect". This is a particular issue in the coastal areas we work in.
Supporting Local Communities
We work with local accommodation providers wherever possible, often in rural locations where the money spent in these communities is vital for their survival. In turn many of these small accommodations use local food suppliers. Our walkers bring much valued income to local cafes and restaurants and we encourage visitors to buy locally made gifts and products.
One Litter Campaign
We are asking every walker to pick up just one piece of rubbish along the route every day of their holiday and dispose of it responsibly.
Before disposing of it we are asking walkers to take a photograph of themselves with the litter and send it in to us. We'll put the images into a 'responsible tourist' gallery on our website and promote it on Social Media to highlight the problem and this solution that every walker can take part in.
This is a simple and powerful way for us all to give something back to the local community with very little effort.
We also use the Litterati app for logging litter found on walking routes and beach cleans.
Supporting Partner Organisations
We ask walkers to consider including a Walkers Payback donation with their holiday deposit to one of our partner organisations who are working to improve the local environment and the lives of those who live in it.
This is £5 per person and Encounter Walking will match all donations made.
Current Partner: The Wave Project
Our current partner is the Cornwall Based Wave Project who work to improve the mental health and wellbeing of young people through surf therapy on beaches around the UK including Cornwall.